Exception thrown in v 3.5 at end of backup
Just upgraded to v3.5, and backups that had been running smoothly are now terminating with this exception below. I believe it has to do with sending backup reports via email, because for these backups that fail this way, no email report is sent. (For others, I do receive it).
Any thoughts? Thanks in advance!
07/24 04:40:18 Egwene (Image): Time elapsed: 00:40:11. Data copied: 1.76 GB
07/24 04:40:19 Egwene (Image): Posting an email
notification...
07/24 04:40:19 Client: Attempting to connect to server at:
smtp.comcast.net:25
07/24 04:40:19 Egwene (Image): Scheduling for Wednesday, July 25,
2012 4:00:00 AM Eastern Daylight Time (will wake if necessary)
07/24 04:40:19 Egwene (Image): Unmounting the destination network
volume "/Volumes/Disk Image Backups"...
07/24 04:40:19 [INFO] Volume unmounted: "Disk Image Backups"
07/24 04:40:19 [INFO] Volume unmounted: "Disk Image Backups"
07/24 04:40:19 [INFO] Volume unmounted: "Disk Image Backups"
07/24 04:40:19 [INFO] Volume unmounted: "Disk Image Backups"
2012-07-24 04:40:19.708 ccc_helper[48263:228b] An uncaught
exception was raised
2012-07-24 04:40:19.708 ccc_helper[48263:228b] *** -[__NSCFString
substringToIndex:]: Range or index out of bounds
2012-07-24 04:40:19.708 ccc_helper[48263:228b] (
0 CoreFoundation 0x00007fff8cf9af56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff913c6d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8cf9ad8a +[NSException raise:format:arguments:] + 106
3 CoreFoundation 0x00007fff8cf9ad14 +[NSException raise:format:] + 116
4 Foundation 0x00007fff94ca7ac8 -[NSString substringToIndex:] + 98
5 ccc_helper 0x0000000100012de7 start + 70695
6 Foundation 0x00007fff94cbe72a -[NSThread main] + 68
7 Foundation 0x00007fff94cbe6a2 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff931968bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff93199b75 thread_start + 13
) 2012-07-24 04:40:19.709 ccc_helper[48263:228b]
Terminating app due to uncaught exception
'NSRangeException', reason: ' -[__NSCFString
substringToIndex:]: Range or index out of bounds'
*** First throw call stack: (
0 CoreFoundation 0x00007fff8cf9af56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff913c6d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8cf9ad8a +[NSException raise:format:arguments:] + 106
3 CoreFoundation 0x00007fff8cf9ad14 +[NSException raise:format:] + 116
4 Foundation 0x00007fff94ca7ac8 -[NSString substringToIndex:] + 98
5 ccc_helper 0x0000000100012de7 start + 70695
6 Foundation 0x00007fff94cbe72a -[NSThread main] + 68
7 Foundation 0x00007fff94cbe6a2 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff931968bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff93199b75 thread_start + 13
) terminate called throwing an exception07/24 04:40:25
Registering with Growl 1.3.1
07/24 04:40:26 Disabling Growl's Mist notifications
07/24 04:40:28 ccc_helper path: /Applications/Carbon Copy
Cloner.app/Contents/MacOS/ccc_helper.app/Contents/MacOS/ccc_helper
07/24 04:40:28 Loading ccc_helper.app 3.5 (1046) [50890]
07/24 04:40:28 Egwene (Image): Loading task settings.
07/24 04:40:28 Egwene (Image): Scheduling for Wednesday, July 25,
2012 4:00:00 AM Eastern Daylight Time (will wake if necessary)
07/24 04:40:28 [INFO] Volume mounted: "/"
07/24 04:40:28 [INFO] Volume mounted: "/Volumes/Media"
07/24 04:40:28 [INFO] Volume mounted: "/Volumes/Storage3"
07/24 04:40:28 [INFO] Volume mounted: "/Volumes/Storage2"
07/24 04:40:28 [INFO] Volume mounted:
"/private/tmp/com.bombich.ccc.AXG8eh"
Comments are currently closed for this discussion. You can start a new one.
2 Posted by Barry Trudell on 24 Jul, 2012 03:13 PM
Have same problem when running scheduled task. Did not occur with 3.4.x.
Does not occur when running same task manualy from CCC window.
Does occur when task is run manually from scheduled tasks window ie by hitting "run" button.
Did try to delting task and resaving....problem still remains.
Support Staff 3 Posted by Mike Bombich on 24 Jul, 2012 08:04 PM
Let me know if this problem persists with this version of CCC:
http://www.bombich.com/software/download_ccc.php?v=3.5
To replace your existing version of CCC with this version:
Thanks,
Mike
4 Posted by Barry Trudell on 24 Jul, 2012 08:24 PM
Mike, proceeded as instructed.
Set scheduled task to run at 4:15PM with newly downloaded version.
Ran flawlessly and reported through email as requested. No exception errors in log.
Thanx.
Barry
Sent from Trudell's MacBook Air
On 2012-07-24, at 4:04 PM, Mike Bombich wrote:
**** PLEASE REPLY ABOVE THIS LINE ****
**** Any part of your response that is below this line will be discarded ****
5 Posted by mnc on 25 Jul, 2012 01:51 AM
So far, so good. I'll know more tonight after my four scheduled tasks complete, but a quick test of a scheduled event had no problems.
Just curious, what changed in the new version?
Support Staff 6 Posted by Mike Bombich on 25 Jul, 2012 02:38 AM
Here are the release notes: http://www.bombich.com/software/updates/ccc-3.5.html
Mike
7 Posted by mnc on 25 Jul, 2012 02:58 AM
Oh - I assumed your link was to a different build from the v3.5 I was running. So the only difference is a "clean" install versus the in-place update process?
Thanks so much for your help and support!
8 Posted by mnc on 25 Jul, 2012 11:09 AM
Last night's backups ran to completion and emails were all sent -- no exceptions this time around!
Problem solved -- Thanks!
\marc
Support Staff 9 Posted by Mike Bombich on 26 Jul, 2012 02:22 AM
mnc:
I'm sorry for that silly answer, that's lack of sleep right there... The difference in the new version is that I solved a bug in which CCC's software update ran into an "out of bounds" string access. I don't think I've run into it before because "3.5" is shorter than the numbers I've worked with since implementing the functionality. Anyway, once the exception was hit, it basically flushed the current thread.
Mike
Mike Bombich closed this discussion on 15 Sep, 2012 04:02 AM.