error "you can't open the app. CCC because it may be damaged or incomplete"

mike's Avatar

mike

03 Aug, 2012 06:56 PM

I purchased CCC then downloaded the update to Mac 10.6.8 server.
Then got the error (subject) on relaunch.
What should I do now?

thanks
Mike

  1. Support Staff 2 Posted by Mike Bombich on 03 Aug, 2012 09:24 PM

    Mike Bombich's Avatar

    Hi Mike:

    Try downloading it again from here:

    http://www.bombich.com/software/download_ccc.php

    I updated CCC this afternoon, it's entirely possible that you started to download right as I was posting changes.

    Let me know if the fresh download doesn't work.

    Thanks,
    Mike

  2. 3 Posted by mike on 04 Aug, 2012 01:48 AM

    mike's Avatar

    Thanks Mike

    I will try on Monday when I'm back in the office.

    additional information:
    I had run the upgrade a week ago.
    What's weird today is the console was still working even though the CCC icon was grayed out and the error came up.

    That may not change your recommendation.

    Regards
    Mike

    On Aug 3, 2012, at 5:24 PM, "Mike Bombich" <[email blocked]> wrote:

    > **** PLEASE REPLY ABOVE THIS LINE ****
    > **** Any part of your response that is below this line will be discarded ****

  3. Mike Bombich closed this discussion on 20 Sep, 2012 05:00 AM.

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