Help: An error occurred while CCC was "Errors encountered during the backup task suggest that there may be problems with items on the source and/or destination volumes."
(anonymous)
Hello CCC Support Team:
entorage disappeared from mt dock and I cant find itThanks,
Maureen
Error codes: 94 : 40 : 27
Error: rsync: receive_data: write failed on
"/Volumes/Elements/Users/maureen/Documents/Microsoft User
Data/Office 2004 Identities/Main Identity/Database": File too large
(27)
Advice: Use Disk Utility to repair any filesystem problems, then
try the backup task again. Note that you will need to boot from
your backup volume or the Mac OS X Installation DVD to repair your
startup disk's filesystem. If this error persists and Disk Utility
issues a clean bill of health for both your source and destination
volumes, choose "Ask a question about CCC..." from the Help menu to
get help.
Comments are currently closed for this discussion. You can start a new one.
Support Staff 2 Posted by Mike Bombich on 14 Jun, 2012 06:52 AM
Hi Maureen:
There are two things that could be happening here: you either have a corrupted Entourage database, or your destination is improperly formatted. I think it's the latter, that "Elements" volume is your backup volume, correct? If it is, then your backup volume needs to be reformatted using a Mac-specific format so it can accommodate files larger than 4GB. This section of CCC's documentation explains how to do that:
Preparing a hard drive for use with Carbon Copy Cloner
This video also walks you through it:
Choosing the correct partition scheme and formatting a disk
I can't explain the Dock issue, I'm not sure it is related to the backup task.
Mike
3 Posted by Maureen Goldsmith on 15 Jun, 2012 04:57 AM
Everything is now up and working.
Thank you
On 6/13/12 10:23 PM, "Bombich Software"
<[email blocked]> wrote:
> Hello ,
>
> Thank you very much for your inquiry. This is an automated response from the
> Bombich Software Help Desk.
>
> We'll send an email to you (at mgoldsmith@ cox.net) when we update your
> support request. You are welcome to reply to that email as necessary, or keep
> track of this conversation at the online Help Desk:
>
> http://help.bombich.com/discussions/questions/12669-help-an-error-occurred-whi
> le-ccc-was-errors-encountered-during-the-backup-task-suggest-that-there-may-be
> -problems-with-items-on-the-source-andor-destination-volumes
>
> Thanks again!
>
> Mike Bombich
> Bombich Software, Inc.
> [email blocked]
> http://www.bombich.com
>
>
Mike Bombich closed this discussion on 15 Jun, 2012 07:10 AM.