Knowledge Base / Frequently Asked Questions and Troubleshooting

16 articles in the Frequently Asked Questions and Troubleshooting section in our Knowledge Base.

• How long should the clone or backup take?

  First published September 14, 2010. Updated: April 25, 2012

• Can CCC back up my BootCamp (Windows) partition?

  First published March 30, 2010. Updated: March 05, 2013

• "The disk usage on the destination doesn't match the source -- did CCC miss some files?"

  First published April 07, 2010. Updated: October 12, 2012

• Will CCC clone the "Recovery HD" partition on Lion?

  First published August 05, 2011. Updated: June 18, 2012

• Some applications behave differently or ask for the serial number on the cloned volume. Did CCC miss something?"

  First published April 30, 2012. Updated: January 15, 2013

• "A block-level copy cannot proceed due to media errors"

  First published August 26, 2010. Updated: January 11, 2012

• Getting more information about what is happening during the backup

  First published April 07, 2010. Updated: July 19, 2011

• Can I run a backup while I'm using my computer? If I have open files, will they be backed up?

  First published March 30, 2010. Updated: July 19, 2011

• What makes a volume bootable?

  First published April 07, 2010. Updated: January 11, 2012

• Can I back up one computer and use the clone to restore another computer?

  First published March 30, 2010. Updated: July 18, 2012

• Computer-specific preference files -- caveats to migrating to a new computer

  First published April 06, 2010. Updated: October 11, 2011

• Cloning a Time Machine backup

  First published May 05, 2010. Updated: May 10, 2012

• Antivirus software may interfere with a backup

  First published June 03, 2010. Updated: November 30, 2012

• "CCC found multiple volumes with the same Universally Unique Identifier"

  First published September 29, 2011. Updated: September 29, 2011

• I have a clone created by another application. Will CCC recognize that data, or will it want to recopy everything?

  First published June 20, 2012. Updated: June 20, 2012

• Finder or App Store finds other versions of applications on the backup volume

  First published April 23, 2013. Updated: April 23, 2013